Last Updated: August 1, 2024
SILK Medical JSC (“we,” “our,” or “us”) operates the website silkmedicalclinic.com (the “Site”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or use our services.
1. Information We Collect
We collect the following personal information from users who interact with our Site:
- Request Form Data: If you submit a request for a callback or information, we collect your name, email address, phone number, and the message you provide.
- Comment Data: If you leave a comment on our Site, we collect the information provided in the comment form, your IP address, and browser user-agent data to help detect spam.
- UTM Parameters: We collect UTM parameters (utm_source, utm_medium, utm_campaign, utm_content, utm_term) to understand how users found our Site and what marketing efforts brought them here.
2. How We Use Your Information
We use the information collected to:
- Respond to your inquiries and provide the information or services you requested.
- Analyze the effectiveness of our marketing campaigns using UTM parameters.
- Detect and prevent spam, fraud, or other unauthorized activities.
3. Data Sharing
We do not share your personal information directly with third parties, except as necessary to comply with legal obligations, protect our rights, or provide our services. However, analytics data (including UTM parameters) may be shared with our marketing partners in an aggregated, anonymized form that does not personally identify you.
4. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can ask us to correct any inaccuracies in your personal data.
- Deletion: You can request the deletion of your personal data, subject to legal and operational obligations.
- Objection: You may object to certain processing activities, such as receiving marketing communications.
To exercise any of these rights, please contact us at connect@silkmedical.ge.
5. Data Security
We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and access controls. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure, so we cannot guarantee its absolute security.
6. Compliance with Laws
While we are not currently subject to specific privacy regulations such as GDPR or CCPA, we strive to adhere to the highest standards of privacy and data protection. Should our obligations change, we will update this Privacy Policy accordingly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new Privacy Policy on our Site. We encourage you to review this Privacy Policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
SILK Medical JSC
5a Boris Paichadze St, Tbilisi, Georgia 0159
Email: connect@silkmedical.ge
Phone: +995 32 222 24 42
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